Privacy Policy

Last Updated: 8/4/2025

At 3gistics, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal and business information when you use the 3gistics platform ("Service"). By accessing or using our Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information when you use our Service:

  • Personal Information: When you sign up for 3gistics, we may collect your name, email address, physical address, phone number, and other contact information.

  • Business Information: We collect business-related data, including the name of your business, employee details, inventory records, warehouse information, and any other information necessary to provide the Service.

  • Usage Data: We collect data on how you interact with our Service, such as the pages you visit, the features you use, and any error reports or performance data related to the Service.

  • Payment Information: When you subscribe to 3gistics, we may collect payment information (such as credit card details) to process your subscription fees. This information is processed by a third-party payment processor and is not stored on our servers.

  • Log Data: Our servers automatically record information about your device, such as your IP address, browser type, device type, and operating system.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve the 3gistics Service.

  • To process payments for your subscription.

  • To communicate with you about updates, promotions, or changes to the Service.

  • To respond to your inquiries and provide customer support.

  • To monitor and analyze the usage of the Service to improve its functionality and user
    experience.

  • To comply with legal obligations and protect the rights of 3gistics.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal and business information. These measures include encryption, secure data storage, and access controls. However, please note that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal or business information to third parties. However, we may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party vendors who help us provide the Service, such as payment processors or email service providers. These service providers are contractually obligated to protect your data and use it only for the purposes of providing their services.

  • Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena, legal request, or regulatory requirement.

  • Business Transfers: In the event of a merger, acquisition, or sale of 3gistics or its assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal and business information for as long as necessary to fulfill the purposes for which it was collected, including providing the Service, complying with legal obligations, and resolving disputes. When your account is terminated or you request the deletion of your data, we will remove or anonymize your data as required by applicable law.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You can request access to the personal data we hold about you.

  • Correction: You can request that we correct or update any inaccurate or incomplete personal data.

  • Deletion: You can request that we delete your personal data, subject to legal or contractual restrictions.

  • Opt-Out of Marketing: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

To exercise your rights, please contact us at customersupport@3gistics.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and Service. Cookies are small text files stored on your device that help us recognize you when you return to our site, track usage patterns, and improve our Service. You can control cookie settings through your browser, but disabling cookies may impact your ability to use certain features of the Service.

8. International Transfers

If you are accessing the Service from outside the United States, please be aware that your data may be transferred to and stored in the United States, where the privacy laws may differ from those in your country. By using the Service, you consent to the transfer of your information to the United States.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and revise the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal and business information, please contact us at:

3gistics Support
Email: customersupport@3gistics.com
Phone: 503-345-3842
Website: www.3Gistics.com

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